Privacy Policy

Steve Rose operates this website at https://steverosephd.com. This Privacy Policy explains how personal information may be collected, used, disclosed, retained, and protected when you visit this website, submit an inquiry, subscribe to email communications, book a consultation, or otherwise interact with the site.

This Privacy Policy applies to website visitors and general website interactions. It does not replace any separate consent, intake, service, recordkeeping, or confidentiality policies that may apply if you engage in individualized counselling, consultation, or other professional services.

Use of this website does not, by itself, create a counselling or professional relationship.

1. Who We Are

Website Owner: Steve Rose
Website: https://steverosephd.com
General Contact / Privacy Contact: steve@steverosephd.com

Steve Rose is responsible for this website’s privacy practices and for responding to privacy-related questions, access requests, and correction requests.

2. Information We Collect

We may collect personal information in the following ways.

Information you provide directly

You may provide personal information when you:

  • submit a contact form
  • send an email
  • book a consultation or appointment
  • subscribe to updates, resources, or other email communications
  • leave a comment
  • otherwise contact us through the website

This information may include:

  • name
  • email address
  • phone number
  • message content
  • appointment or scheduling details
  • any other information you choose to provide

Information collected automatically

When you visit the website, certain information may be collected automatically, including:

  • IP address
  • browser type
  • device type
  • operating system
  • pages viewed
  • time spent on pages
  • referring website or source
  • approximate geographic region derived from IP address
  • interactions with pages, forms, videos, buttons, and other site content

3. How We Use Information

We may use personal information collected through the website to:

  • respond to inquiries and communicate with you
  • provide information about services
  • operate, maintain, and improve the website
  • manage scheduling and related communications
  • send email updates or resources where you have subscribed or otherwise consented
  • understand how visitors use the website
  • measure content and advertising performance
  • protect the website against spam, fraud, abuse, or unauthorized activity
  • maintain appropriate administrative, legal, security, and business records
  • comply with legal, regulatory, or professional obligations

We collect, use, and disclose personal information only for purposes that a reasonable person would consider appropriate in the circumstances.

4. Contact Forms and Website Inquiries

If you submit a message through the website, we collect the information you provide in order to respond and communicate with you.

Information submitted through the website may be transmitted by email and may also be stored by the website, hosting provider, email provider, or form tools used to operate the site.

Website communication is not intended to establish a counselling or professional relationship.

Please do not submit highly sensitive personal, medical, mental health, crisis-related, or other confidential information through the website contact form or standard email unless you are specifically asked to do so through an appropriate process.

Website forms, comments, and standard email should not be used for urgent or emergency communication.

If you are in crisis, experiencing thoughts of self-harm, or need immediate support, do not rely on this website, comments, or email. Contact emergency services or a crisis support service in your area right away.

5. Scheduling and Booking

We use a third-party scheduling platform, including Cliniko, to allow users to book consultations or services.

When you use this system, you may be asked to provide personal information such as your name, contact details, appointment preferences, and other information reasonably required for scheduling and administrative purposes.

Information submitted through scheduling tools is processed in accordance with the applicable terms, privacy practices, and consent processes associated with those tools. Information collected through booking systems may not be governed solely by this website’s Privacy Policy.

6. Email Communications

If you subscribe to updates, resources, newsletters, or other email communications, your information may be collected and stored by a third-party email service provider, including Mailchimp.

This may include:

  • your name and email address
  • subscription preferences
  • engagement data such as whether emails are opened or links are clicked

We use this information to send communications you have requested or agreed to receive, to manage subscriptions, and to improve email content and engagement.

You may unsubscribe at any time using the unsubscribe link included in the email, or by contacting us directly.

7. Comments

If visitors leave comments on the site, we collect the information shown in the comments form, along with the visitor’s IP address and browser user agent string to help with spam detection and site security.

An anonymized string created from your email address may be provided to the Gravatar service to determine whether you use it. If your comment is approved, your profile image may be visible publicly in connection with your comment.

Please remember that information you post publicly in comments may be visible to others.

8. Media

If you upload images to the website, you should avoid uploading images with embedded location data, including EXIF GPS data. Visitors may be able to download and extract location data from images posted on the site.

9. Cookies and Similar Technologies

This website may use cookies and similar technologies for functionality, security, analytics, and advertising.

Cookies may be used to:

  • remember preferences or settings
  • support site functionality
  • help maintain login sessions
  • understand site usage and performance
  • support advertising and remarketing efforts
  • protect against spam or unauthorized activity

You may be able to control cookies through your browser settings. Disabling some cookies may affect website functionality.

Where appropriate or required, we may use cookie consent or preference tools to help users manage non-essential cookies or tracking technologies.

Comment cookies

If you leave a comment, you may choose to save your name, email address, and website in cookies for convenience. These cookies may last for up to one year.

Login cookies

If you visit a login page, a temporary cookie may be set to determine whether your browser accepts cookies. If you log in, cookies may also be used to maintain your login session and display preferences.

Content or editing cookies

If you edit or publish content, an additional cookie may be saved in your browser to identify the relevant content item. This cookie contains no personal data beyond that technical identifier and may expire after a short period.

10. Embedded Content

Pages on this site may include embedded content from third-party services, such as videos, images, articles, social media content, or other media. Embedded content behaves in the same way as if you visited the third-party website directly.

These third-party services may collect data about you, use cookies or similar tracking technologies, and monitor your interaction with their content in accordance with their own privacy practices.

For example, embedded video providers such as YouTube may collect information about your interaction with video content.

11. Analytics

We may use analytics tools, including Google Analytics, to understand how visitors use the website and to improve website performance, content, user experience, and marketing.

These tools may collect information such as:

  • IP address
  • device and browser information
  • pages viewed
  • time spent on pages
  • traffic sources
  • approximate geographic region
  • interactions with content and site features

Analytics providers may process this information on our behalf and may use cookies or similar technologies to do so.

12. Advertising and Retargeting

We may use advertising and remarketing tools, including the Meta Pixel or similar technologies, to:

  • measure advertising performance
  • understand visitor behavior on the site
  • improve marketing efforts
  • show relevant ads to people who have previously visited this website

These tools may collect or receive information about your device, browser, pages visited, approximate location, and interactions with the site. This information may be processed by those third parties to support measurement, audience building, and ad retargeting.

13. Spam Protection, Security, and Technical Services

We may use third-party services and technical tools to support website operation, security, spam prevention, maintenance, backups, and performance.

These may include hosting providers, website plugins, email providers, spam detection tools, CAPTCHA or similar services, analytics providers, advertising platforms, and related technical support providers.

These tools may process technical information such as IP address, browser details, device data, timestamps, and interaction data in order to protect the site, detect abuse, maintain performance, and support normal website operations.

14. Sharing of Information

We do not sell personal information.

We may share personal information with third-party service providers that help us operate the website or provide related business functions, including:

  • website hosting providers
  • email providers
  • booking and scheduling providers, including Cliniko
  • email marketing providers, including Mailchimp
  • analytics providers, including Google Analytics
  • advertising platforms, including Meta
  • security, backup, spam protection, or maintenance providers

We may also disclose personal information where required or permitted by law, including where necessary to:

  • comply with legal obligations or lawful requests
  • protect rights, safety, or security
  • investigate fraud, misuse, or unauthorized access
  • establish, exercise, or defend legal claims

15. International Processing

Some third-party service providers used in connection with the website may process or store information in Canada, the United States, or other jurisdictions.

As a result, personal information may be accessible to courts, law enforcement, or regulatory authorities in jurisdictions outside your province, territory, or country of residence.

16. Retention of Information

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, and to meet legal, administrative, security, business, or recordkeeping requirements.

In general:

  • website comments and related metadata may be retained indefinitely
  • user account information, if applicable, may be retained while the account remains active and as needed afterward for administrative purposes
  • general website inquiries and contact form submissions may be retained for a reasonable period to respond, maintain business records, and address legal, security, or administrative matters
  • email subscription information may be retained until you unsubscribe or until it is no longer needed for the relevant purpose

When personal information is no longer reasonably required, we may delete it, anonymize it, or securely destroy it, subject to any legal or operational requirements to retain it.

17. Data Security

We take reasonable administrative, technical, and organizational steps to protect personal information against loss, theft, unauthorized access, disclosure, copying, use, modification, or destruction.

However, no method of transmission over the internet and no method of electronic storage is completely secure. For that reason, we cannot guarantee absolute security.

18. Your Rights and Choices

Subject to applicable law, you may have the right to request:

  • access to personal information we hold about you
  • correction of inaccurate or incomplete personal information
  • withdrawal of consent, where processing is based on consent and where withdrawal is legally and practically available
  • deletion of personal information in appropriate circumstances

You may also:

  • unsubscribe from marketing emails at any time
  • adjust browser settings to manage cookies
  • use any cookie preference tools we make available

To make a privacy-related request, please contact us using the information below. We may need to verify your identity before responding to certain requests.

19. Privacy Incidents and Breaches

If we become aware of a privacy or security incident involving personal information under our control, we will assess the situation and take steps that are appropriate in the circumstances.

Where required by applicable law, we may notify affected individuals, report the matter to relevant authorities, and maintain records of the incident.

20. Third-Party Links

This website may contain links to third-party websites or services. We are not responsible for the privacy, security, or content practices of those third parties. We encourage you to review their privacy policies before providing personal information.

21. Children’s Privacy

This website is not intended for children under the age of 13, and we do not knowingly collect personal information directly from children through the website. If you believe a child has submitted personal information through the website, please contact us so appropriate steps can be taken.

22. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in website practices, technology, legal requirements, or business operations.

Any updated version will be posted on this page with a revised effective date. Continued use of the website after changes are posted means you accept the revised Policy to the extent permitted by law.

23. Contact

If you have questions about this Privacy Policy, your personal information, or would like to make an access, correction, or privacy-related request, please contact:

Steve Rose
Privacy Contact
steve@steverosephd.com